General Questions
Technical Questions
Questions About Products
Do you have a minimum order?
No, if we supply the garments, we print anything from a one off upwards.
What is your turn around time?
We try to complete orders within 10 days to 2 weeks, but at very busy times,
this may be longer. If your job is urgent, please contact us as we may be able
to fit it in.
Do you offer art services?
Yes, or alternatively you may supply your own.
Do you require a deposit?
On new orders we require 50% up front, and the balance at the time of collection
or delivery.
Do I have to come in to place an order?
No, you can also place your order by phone, fax or email, but many people find
it preferable to place an order face to face.
How many colors can you print?
We can print up to six colours on each garment.
Can customers proof the
final product before printing?
Yes, if you ask to do so.
Do you deliver?
We can deliver for a small charge, or you may collect your goods
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Technical Questions
What format should artwork be submitted in?
For simple designs of one or two colours, we canworkfromablacxk and white photocopy,
print out etc. For more complex designs, we would require camera ready artwork,
colour separated. All artwork should be as close to size as possible.DON’T
KNOW IF THIS RIGHT FOR US!!
Can artwork be submitted on a disk or e-mailed?
Yes, but it is advisable to confirm that we have compatible software.
What computer programs do you use?
Corel Draw, Corel Printhouse and Photoshop or Illustrator (preference to version
10).
Do you need colour separations?
No.
How big can an image be printed?
The maximum print area is 50cm x 80cm.
Can customers supply their own screens?
It is possible.
Do customers own their screens?
No, the screen fee is a devloping charge which covers the set-up of the screen,
but it is a one off charge provided the art work does not change.
Questions About Products
Do you only print t-shirts?
No, we also print sweatshirts, hoodies, rash vests, jackets, wetsuits, mouse
mats, magnets, stickers, decals, aprons and many other items. In fact we can
print on most flat surfaces, so if in doubt, ask.
Do you sell unprinted items?
We can supply unprinted items in small quantities.
What brands do you use?
We use a large selection of brands, including B & C, Gildan, Fruit of the
Loom, Jersees, Kustom Kit but we can also supply other brands, and source any
other items you might need.
Do you have a price list?
Yes, please feel free to e-mail or ring and we can have a price list sent to
you.
Do you sell pre-printed shirts?
We do sometimes sell a few shirts with our own designs on.
What sizes are available?
Most items are available in adult sizes S (36-38), M (40-42), L (44), XL (48),
XXL (50-52), and children's sizes 3-4, 5-6, 7-8, 9-11 and 12-13.
What's the difference between 50/50 and 100% cotton?
The all cotton shirts are heavier, but both are quality shirts as far as printability,
shrinkage and fading.
Do you have samples ?
Yes, if you wish to ring us, we can arrange for you to see the samples.
Any further questions?
E-Mail us and we'll get back to you promptly with the answers.